Helpful services and helplines
This page lists trusted organisations and support services that you can contact in a crisis or when you simply need someone to talk to.Â
Helpful apps
In addition to these services, many individuals find that using digital tools can provide valuable everyday support.
- Mood tracking apps to monitor your emotional wellbeing over time.
- Breathing and relaxation tools for managing moments of stress or anxiety.
- Crisis planning apps to store your personal safety plan and key contacts in one place.
Emergency (999)
Call 999 for immediate risk to life or safety. Available 24/7.
Emergency & 24/7 Support
If you are in immediate danger or need urgent help, reach out to these dedicated 24/7 services. Each is available anytime.
Samaritans
Support for anyone struggling to cope. Free to call from any phone.
Shout Support
Confidential text support. Reach out anytime you need help.
NHS & National Crisis Helplines
Specialist organisations offering targeted advice, information, and emotional guidance.
NHS 111
Crisis Support
Call 111 and select option 2 for local mental health crisis support across Essex and Suffolk.
Mind
Information
Advice on mental health problems, treatment options, and signposting to local support.
SANEline
Specialist Support
Specialist emotional support and guidance for anyone affected by mental illness.
Immediate Support & Helplines
Emergency 999
For immediate risk to life or safety.
Samaritans
A safe place for you to talk any time you like.
NHS Crisis Support
Local mental health crisis support via NHS 111.
Shout
Confidential 24/7 text support for anyone in crisis.
CALM
Campaign Against Living Miserably helpline & webchat.
Papyrus
HOPELINE247 for young people with thoughts of suicide.
Switchboard LGBT+
Information and support for LGBTQ+ people.
SANE
Emotional support and mental health information.
The Silver Line
Information and friendship for older people.
Mind
Support and advice for mental health problems.
Kooth
Anonymous digital wellbeing for young people.
EPUT NHS Trust
Essex Partnership University NHS Foundation Trust support.
Suffolk Crisis Line
NHS mental health crisis line for Suffolk residents.
Helpful apps
Stay Alive
A suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.
SAM App
SAM helps you understand and manage your anxiety through self-help exercises and reflections.
Moodometer
Developed by the NHS, this app helps you track your emotional wellbeing and provides tips on how to improve it.
Grief Help
Helpful advice and stories for young people struggling with grief, developed by Child Bereavement UK.
Calm Harm
An NHS-recommended app providing tasks to help you resist or manage the urge to self-harm in a discrete way.